Category "News"

in January 24, 2015 in News

Digital marketing expert Steve Denner examines how retailers can offer positive online store experiences, particularly at check-out Consumer purchasing behaviour has been transformed by digital and mobile technologies. A retailer’s relationship with its customers is now built upon creating a seamless customer experience that translates from in-store to online, and across multiple channels and devices.

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in January 23, 2015 in News

Recent study shows retailer-provided digital services perform better than those offered by utility companies or governments While the British public may prefer to use the digital services offered by utility companies (31%) and government (29%) more frequently than those provided by retailers (25%), it is much less likely to be happy with their performance. The

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in January 22, 2015 in News

Electrical retailer rolls out improved WiFi network to support in-store demos Hughes Electrical, the second largest independent electrical retailer in the UK, has deployed new smart WiFi technology across its outlets in the UK. The retailer, which was founded in Lowestoft, Suffolk in 1921, rolled out Ruckus Smart WiFi products and technology, an infrastructure that is centrally

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in January 21, 2015 in News

Grocery chain considers what its ‘store of the future’ might look like. Glynn Davis reports from New York Waitrose is experimenting with a variety of digital technologies in its stores and on mobile that it believes will ultimately position it well to deliver high levels of customer experience as it considers what its ‘store of

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in January 20, 2015 in News

Christmas shopper survey reveals British consumers keen to use new technologies at PoS this year It’s understood that 74%  of British shoppers would prefer to use contactless card payments in 2015. According to a recent survey commissioned by The Logic Group over Christmas 2014, being able to pay through a mobile device during that season

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in January 19, 2015 in News

High Street retail group Arcadia enjoys first benefits of core retail systems overhaul. Glynn Davis reports from New York Arcadia Group is enjoying the first benefits of the overhaul of its core retail systems with a broad Oracle Retail deployment that is positioning it much more soundly for its accelerated global store expansion. Topshop tour

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in January 18, 2015 in News

Italian group rolls out Web Real Time Communications platform for internal and external collaboration The fifth largest producer of pasta in Italy,Group Rummo, is working with telecommunications company Italtel to build an integrated collaboration platform for unified communications. Founded in Benevento in 1846 and supplying its products to more than 45 countries, Rummo’s exports account

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in January 17, 2015 in News

Digital content helps boost sales for luxury retailer. Glynn Davis reports from New York Harrods is increasingly creating digital content to help it drive in-store sales and plans to use more ‘gamification’ this year after successfully launching two online games in 2014 Speaking at Retail’s Big Show, organised by NRF, in New York this week,

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in January 16, 2015 in News

Global surf brand better connects wholesale and retail businesses for real-time visibility Surf brand Billabong is connecting suppliers and trading partners in a cloud-based network, to facilitate and automate process for supply chain financing, order collaboration, invoice management, in-transit visibility and payment management. To achieve this, the company has positioned its supply chain on the

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in January 15, 2015 in News

On-card offer by TopCashback yielded £1.2million worth of sales UK cashback website, TopCashback, has launched its first card-linked cashback offer with national high-street catalogue retailer,Argos. The partnership enables TopCashback customers to receive cashback benefits on all card purchases made in-store at Argos, with initial results yielding £1.2million worth of sales. TopCashback customers are now offered the chance

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