Tesco Extra tests 360-degree scanning in Lincoln
Thursday June 5 2014
A Tesco Extra store in Lincoln, UK is testing 360-degree automated checkout scanning technology to improve customer experience and free up staff.
The new Tesco
Extra store in Lincoln (UK) is testing new checkout technology that automatically scans items placed by a shopper in any orientation on a checkout belt.
The Jade X7 Automated Scanner
then automatically directs the items to a bagging area, as with a traditional checkout lane. The new technology aims to give staff more time to interact with shoppers and to streamline the customer experience at checkout to drive up satisfaction and loyalty.
“We are always looking for innovative ways to support our colleagues to give great service and to improve the shopping experience for our customers,” said Nigel Fletcher, a director at Tesco. “We’re looking forward to seeing what our customers in Lincoln think of the new checkouts over the coming weeks and months.”
Speed of scanning throughput
Items placed by a customer on the checkout conveyor pass through scanning arches, which automatically read barcodes and visually recognise items at a much higher speed than a traditional checkout configuration. The items are then directed to one of three bagging areas for bagging and payment and the next customer’s transaction can begin immediately.
The new, high-speed retail checkout for Tesco was designed by NCR
allowing up to three customers to pack and pay for their shopping simultaneously. The combined solution is capable of automatically scanning up to 60 items per minute.
The Jade X7 Automated Scanner from Datalogic
uses high performance imaging. The company provides its technology as a building block to system integrators around the world, who customise checkout installations.
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