Mothercare upgrades multichannel experience
on January 13, 2015
Global family retailer invests in fulfillment technology to deliver faster service to its customers
Global retailer for parents and children Mothercare has invested in a new fulfillment solution to support its global programme to deliver a strong multichannel experience to its customers.
Mothercare is using Manhattan Associates’ Supply Chain Commerce Solutions to help it provide faster and more convenient fulfilment options to its customers.
The Manhattan solutions will enable Mothercare to make store stock available for online sales and support more efficient customer processes to speed up delivery options through express click & collect services and ship from store.
“This strategic global investment in Manhattan’s solutions will help us transform our business,” said Matt Stringer, chief operating officer at Mothercare. “We’re building our capabilities to provide a ‘best in class’ multichannel experience, offering our customers what they want, when they want, and how they want it.”
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